• Hope we never have to move again, but Hurricane Harvey had different ideas. If we ever move again, I will... read more

    Howard C. Avatar
    Howard C.
    11/23/2019
  • We had great customer service. Starting with the quote by Tiffany to the 4 guys who came out.... read more

    Gloria R. Avatar
    Gloria R.
    11/19/2019
  • Juan and his helper were awesome. They did an excellent job and we will see them again in 6 months.

    Kathryn A. Avatar
    Kathryn A.
    11/09/2019
  • very accomodating at short notice. Excellent, skilled movers. fair price,easy paperwork on site

    Deborah K. Avatar
    Deborah K.
    10/07/2019
  • The two movers that came to move us from our apartment to temporary storage were so nice! They walked... read more

    Tammy B. Avatar
    Tammy B.
    10/07/2019
  • On time. Professional. Worked very quickly. Quote was on point, no hidden fees. Movers were very kind!

    Kimkim R. Avatar
    Kimkim R.
    9/14/2019
  • Friendly and hardworking staff. They take care of your items by wrapping and protecting before move. They worked quickly and... read more

    Will T. Avatar
    Will T.
    9/08/2019
  • The gentleman I spoke with over the phone was helpful and informative about rates and scheduling of their service. The... read more

    Brian G. Avatar
    Brian G.
    9/07/2019
  • Eugene and Dakota did an amazing job for my mom and our crazy move. They were considerate, professional and took... read more

    Dolores M. Avatar
    Dolores M.
    9/07/2019
  • After all my sons screwed me over and canceled my move on the same day I was moving..... I called... read more

    Amanda W. Avatar
    Amanda W.
    9/06/2019

Get Your Free Move Quote

Beware of Unlicensed Movers

Check with Texas Department of Motor Vehicles before moving forward with a company. Search Truck Stop.  For in-state moves, companies must be licensed with the Texas DMV. Consumers can search Truck Stop by the name of the company, city they live in, zip code or registration number. The registration number is provided to a moving company when it obtains its license. Ask any company you are considering for this registration number and check it in the database.

Check with the U.S. DOT. If moving out of state, check with US DOT to view the company’s complaint history and safety record. Check all the paperwork. In addition to requiring companies to be licensed, Texas state law requires movers to provide consumers with the following:

  • A proposal containing a guaranteed price or a “not to exceed” estimate.

  • Written contracts before the move (detailing promised services, insurance coverage and price) and after the move (containing an itemized list of charges as well as the method used to calculate the charges.)

  • Standard liability of 60 cents per pound per item and an option to purchase insurance over and above this minimum.

  • A brochure that outlines consumer rights under Texas law.

  • You should receive a rights and responsibly pamphlet.

  • Most licensed movers will come out in a marked vehicle.

  • To check the reliability of a company and find trustworthy businesses, visit https://www.txdmv.gov/

look out for red flags!

Are there complaints?

When you see multiple complaints from customers, take note! This often signals a red flag. Every interstate moving company should obtain a U.S. DOT number.

How are the moving reviews?

When it comes to choosing a trustworthy moving company, check reviews. We recommend asking your neighbors, friends and family for recommendations. Listen to their personal experiences with various moving companies.

Are they professional?

Besides the technicalities of licenses and insurance, consumers need to use common sense when hiring a moving company. Be on the lookout for whether or not the movers are true professionals. Do they have a real office and business email address? Is the moving company part of a reputable van line? Are they wearing uniforms and driving professional moving trucks? Have they provided you with an official Bill of Lading? Is the estimate too good to be true? Do they possess an official business license? If your gut tells you something’s off, listen.

Did the company see your things before giving you an estimate?

Moving companies should perform either an in-person inspection or a video survey of your belongings before giving you a quote. Otherwise, you could end up with a bill that far exceeds the original estimate. If they offer to give you a quote over the phone or internet, based on your own account of your household goods, run! This red flag could mean a potential moving scam. Rule of thumb: any company that quotes you a firm price without surveying your things by video or in-person probably shouldn’t be trusted.

After an inspection, the movers should send you their estimate (and other possible charges) in writing leaving no unwelcome surprise costs for later. If the moving company’s quote is noticeably more or less expensive than other moving company estimates, this should also be a big red flag.

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